Writing in this week’s Redditch Standard (May 27th), Rachel said:

“I got into politics because I wanted to help people, and despite all of the noise and distractions, I quietly get on with my job of representing my constituents to the best of my ability.

“I receive hundreds of emails everyday ranging from policy questions to constituents who are contacting me in their time of need. Whilst I never promise my intervention will achieve the outcome that they understandably want, my team and I work flat out to do everything we can to help. Sometimes, kind people contact me to say what a difference our help has made, while I never expect this, it is the most satisfying part of the job.

One of the issues people have needed a lot of help with recently is issues with the DVLA and the Passport Office. I’m pleased to say that, after taking on many cases on behalf of constituents, my team and I have achieved some successful outcomes. After weeks of unacceptable delays, my constituents finally have their licences and passports back. I know people are really looking forward to long awaited holidays or trips, seeing family and friends again or travelling for work purposes. 

I am also acutely aware of the pressures families in Redditch are facing right now as energy and food prices continue to rise. This is a very difficult time, and I know that from meeting constituents in my surgeries and from reading their emails and letters. That is why I am continuing to add my voice to the ongoing debates taking place in Government. From my discussions with the Chancellor, I know he is taking the struggles that families face very seriously, and it is right that all options remain on the table at the moment. 

“It’s always been my intention to be as accessible as possible to my constituents which is why I hold regular surgeries. If you would like to meet with me then please send an email to rachel.maclean.mp@parliament.uk or call my office on 01527 591334.

My work takes me all over the constituency, whether it is the town of Redditch or out to the rural villages. I am lucky to have a detailed perspective of people living in both urban and rural areas. If you are not able to travel to the town centre to meet me please book a virtual surgery or look out for my well-advertised surgeries in The Lenches, Inkberrow, Hanbury, as well as Astwood Bank. 

I am always here to help and to listen and understand the concerns and issues affecting the lives of my constituents.