Hospital Parking

Rachel has issued the following response to constituents who have contacted her about hospital parking.

As a user of the NHS and a big supporter of my local hospital – the Alex - I agree that patients and their families should not have to deal with the added stress of unfair parking charges, at what is already an extremely difficult time. That is why I am glad that the Department of Health has published a clear set of principles to allow the public to hold the NHS to account for unfair charges or practices that are in place.

I am aware that decisions regarding hospital car parking are taken locally by NHS Trusts and must take account of local circumstances and community interests. The guidance states that charges should be reasonable for the area and concessions should be available to certain groups such as people with disabilities, carers and visitors to relatives who are gravely ill or have an extended hospital stay.

It is also a priority to encourage transparency in the NHS. Each year, the Government publishes information about the costs and provision of car parking at each NHS hospital. The guidance makes clear that NHS organisations should work with patients, staff, visitors, local authorities and public transport providers when planning their parking provisions.

I am pleased to see that the Department of Health has published overarching principles regarding hospital parking charges, to which all institutions must abide. I think it is right that such guidelines are available publicly, as they ensure that the Government maintains public trust on contentious issues, such as those surrounding hospital parking charges. These principles can be viewed here:

https://www.gov.uk/government/publications/nhs-patient-visitor-and-staff-car-parking-principles/nhs-patient-visitor-and-staff-car-parking-principles

Date published: 5 February 2018.

As with all items in the FAQ Library, answers are subject to modification as events and circumstances change and evolve. If you would like an answer that is more specific to your circumstances, or to seek and up-to-date response, please email rachel.maclean.mp@parliament.uk.