The Alex

I am committed to end uncertainty, provide clear information about this topic, and hold Trust leaders to account.
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“I recognise that the people of Redditch and the surrounding areas have deep concerns about their healthcare services, and they care passionately about the delivery of these services. This section of my website will be a reference point for all of my activities and information regarding this issue.”

Did you know...

There are now 37 more hospital doctors and 84 more nurses at the Acute Trust than in 2010.

Latest News 📰

Rachel welcomes improvement to urgent care access

A new system for access to urgent care in Worcestershire has been welcomed by the MP for Redditch Rachel Maclean. From October, as part of improvements to urgent and emergency care services, the County’s hospitals, including the A&E at the Alex, have been selected...

Rachel praises NHS staff after Acute Trust taken out of special measures

Rachel Maclean, MP for Redditch, said: “After five long years, the announcement that Worcestershire Acute Hospitals NHS Trust is finally out of special measures is a huge milestone. “I wasn’t Redditch’s MP when the Trust was placed into special measures all those...

Rachel launches Alex Working Group

“What is the art of the possible” will be the mission statement of the Alexandra Hospital Working Group which has been launched by the MP for Redditch Rachel Maclean.  Following discussions with Worcestershire Acute Hospitals NHS Trust, Rachel has set-up this new...

Plans to return Alex services bolstered by funding for expansion of medical training facilities

Plans to return services to the Alexandra Hospital have been bolstered after Rachel’s lobbying efforts secured £3 million for the expansion of medical training facilities in Worcestershire. The key project at the University of Worcester has been given the green light...

No, the NHS is not for sale

As you can imagine, I have opened my mailbox in recent days and been on my Facebook page to see angry comments from constituents convinced that the nasty Tories and me in particular have voted to do something terrible. Except of course we haven’t, and what has...

A plan to rebuild after coronavirus

Like many towns across the UK, Redditch’s economy will have been hit hard by the impact of coronavirus. Despite the unprecedented package of support the Government has provided for the economy, with the furlough scheme and billions of pounds worth of grants and loans,...

Prime Minister’s New Deal critical to plans to revitalise and rebuild Redditch

The Prime Minister’s New Deal for Britain is “critical for our plans to revitalise and rebuild Redditch” – Rachel has said. In Dudley today (June 30th), Prime Minister Boris Johnson set out an ambitious economic strategy to rebuild Britain, putting jobs, skills and...

An update on the campaign to return Alex services

As you know, I’m fighting hard to return services to the Alex – that’s what you re-elected me to do – and I’m as determined and more committed than ever to achieving this for you. I’ve always been honest with you that this won’t happen overnight and that we need to be...

Rachel: Covid-19 crisis has shown how indispensable the Alex is

The coronavirus crisis has shown how “indispensable” the Alexandra Hospital is to healthcare in Worcestershire – Rachel has said. Rachel made the comment as she updates her constituents on the campaign to return a maternity and children’s service to the Alex. During...

Rachel welcomes further expansion of access to coronavirus testing

Rachel has welcomed a further expansion in coronavirus testing which will see anyone in England with symptoms who either has to leave home to go to work or is aged 65 and over now be able to get tested. This will mean people who cannot work from home and those aged 65...

Frequently Asked Questions about The Alex and Healthcare Services

What has Rachel done to support the Alex?

Since she was elected as Redditch’s MP in June 2017, Rachel’s number one priority continues to be supporting the Alex and making sure residents get the first-class services they deserve.

Within one month of being elected, Rachel met with the then Health Minister, Philip Dunne, the Chair & Clinical Lead of the Redditch & Bromsgrove Clinical Commissioning Group, the Chief Executive of Worcestershire Acute Hospitals NHS Trust, Michelle McKay, and the Secretary of State for Health and Social Care Jeremy Hunt.

In her maiden speech, Rachel hammered home her commitment to support the Alex. Rachel also used her first opportunity to ask a question in the House of Commons to press the Health & Social Care Secretary on staff recruitment at the Alex.

Rachel has also continuously lobbied the Government on the £29million capital investment promised to the Acute Trust. This significant amount of money will see the Worcestershire Royal Hospital getting upgraded maternity wards, theatres and children’s services, while the Alexandra Hospital in Redditch will get extra money to pay for improvements to the elective care centre, endoscopy, children’s outpatients and an upgrade in theatres.

 As a result Rachel’s extensive lobbying efforts, the long-awaited improvements at the Alexandra Hospital will begin this year, the Health Secretary has confirmed.

In October 2019, it was announced that Rachel had successfully secured the additional funding hospital bosses needed to submit a business case for improvement works at the Alexandra Hospital.

Following meetings with the Worcestershire Acute Hospitals NHS Trust last month, it emerged that, as a result of increased costs from contractors, the £29.6million awarded to the Trust in 2017 would no longer cover the cost of planned improvement works at the Alex.

After discovering this funding would no longer cover the costs of works at the Alex due to inflationary pressures, Rachel lobbied the Health & Social Secretary, Matt Hancock, to increase the capital funding the Trust needs from £29.6 million to £31.9 million.

In October 2019, it was confirmed Rachel secured the additional funding the Trust needed after the Secretary of State agreed that his Department will provide additional capital funding to ensure the Trust can deliver the improvements at the Alex to benefit local patients. The Trust will repay this capital funding to the Department in the coming years.

Will the Acute Trust see the £31.9m promised investment?
Yes. The money is for the Worcestershire Actute Hospitals Trust (WAHT) from NHS England. £3million to fund work to improve patient flow at the Worcestershire Royal Hospital has already been approved by the Department of Health and Social Care. The first tranche of funding from the £29million will allow the Worcestershire Acute Hospitals NHS Trust to construct a link bridge between the main Worcestershire Royal and the second floor of the Aconbury East building. Planning is at an advanced stage and an anticipated eight-month build programme will begin in April. The Trust has also submitted a bid for a further £8million advance from the capital funding pot. This will help to increase acute bed capacity by 40 at the Worcestershire Royal in time for next Winter. Rachel is lobbying the Department and Health Ministers to approve the Trust’s bid as soon as possible.
What does ‘special measures’ mean?
‘Special measures’ are recommended by the CQC and include a range of interventions NHS Improvement can take to help foundation trusts, NHS trusts and independent providers deliver improvements. They do this when a hospital or provider isn’t providing the quality of care patients need or deserve, and where there is concern that the existing management cannot fix the problems on their own. ‘Special measures’ involve an intensive package of support to help trusts improve their performance and the care they deliver. The Trust has been in ‘special measures’ since November 2015.
Is the hospital in terminal decline? Is it going to close down?
No, absolutely not. Of course, some services have been moved to the Worcestershire Royal, but the Acute Trust is clearly committed to the future of the Alex as demonstrated by the investment planned for our hospital. The Alex will be getting its fair share of the £29million capital funding which will be spent on refurbishing and modernising the Alex’s operating theatres, as well as improvements to endoscopy facilities. Our hospital will also be getting an Urgent Care Centre which I am campaigning hard for to make sure it is in place for next winter.
Should I wait for my operation or treatment until the hospital is out of special measures?
No. Patients should not be put off seeking advice or receiving treatment because of this. Patients should continue to attend our hospitals for appointments, operations and treatment as planned.
What actually happens to hospitals and trusts that are subject to special measures?
There are a range of actions that can be taken under special measures:

1. A hospital or foundation trust that is high-performing in the relevant areas can partner with the under-performing trust. This partner will help the hospital and its health services to improve.

2. An action plan is written by the trust in discussion with the regulator and local commissioners. It contains details of what improvements are needed and the progress that has been made. Trusts regularly update it with details of the progress they’ve made.

3. An improvement director is appointed to monitor the trust’s progress as it works to achieve the specific steps set out in the action plan.

Why has this special measures situation come about?
It is impossible to point to one reason, but for some time the trust has had problems recruiting staff, especially at senior level and has had to rely on interim and agency staff. A permanent leadership team, including a new Chairman and Chief Executive, is now in place. They are building on and strengthening the Trust’s improvement plan and the leadership team and staff are committed to working to make the improvements recommended by the CQC, and ensure that all our services deliver high quality care to patients all the time.

Alternatives to A&E

Please remember that A&E is for serious and life-threatening conditions only. Below is a full list of health care options available across Worcestershire, which could offer more appropriate and quicker treatment:


Many minor complaints such as coughs and colds can be treated by staying at home, getting plenty of rest and making sure you have a well-stocked medicine cabinet.

Your local community Pharmacy

Your local pharmacist can give expert, confidential advice or medicines for minor ailments such as coughs and colds, tummy troubles and much more.

NHS 111

Call NHS 111 24 hours a day, 365 days a year for fast, free medical advice when it’s not an emergency. This can include arranging an out-of-hours GP appointment.

GP services

GPs can help you with many health problems and complaints and can provide a wide range of family health services. Contact your GP for an appointment before attending A&E.  If you are not registered with a GP visit to find a surgery in your area.

Minor Injury Units

Minor Injury Units (MIUs) offer fast, convenient and expert care for minor conditions including cuts, grazes, sprains and burns. Waiting times here are around 20 minutes on average.

There are five MIUs across Worcestershire:

  • Bromsgrove – Princess of Wales Community Hospital, Stourbridge Road, Bromsgrove, B61 0BB
  • Evesham – Evesham Community Hospital, Waterside, Evesham, WR11 1JT
  • Kidderminster – Kidderminster Hospital, Bewdley Road, Kidderminster, DY11 6RJ
  • Malvern – Malvern Community Hospital, 185 Worcester Road, WR14 1EX
  • Tenbury – Tenbury Community Hospital, Worcester Road, Tenbury Wells, WR15 8AP